Changes to Realtor.com linking
Beginning October 1, 2018 Realtor.com has announced that due to changes in their platform technology, they are no longer able to accept tour and media URLs from all 3rd parties.
What this means to you, our subscribers, is that we will no longer be able to automatically add your tours to the listings on realtor.com.
Fortunately, realtor.com recognizes the value of adding multimedia content and has offered some suggestions so that you can continue to supplement the listings on their site with your tours using either of two methods.
1. Manual Additions From the Online Dashboard
Realtor.com is offering free dashboard accounts to all agents and brokers so that tours can be added manually.
If you do not have an account, instructions to sign up free can be found here: https://support.realtor.com/dashboard/getting-started/account-registration/
Once you have an account, the instructions for adding tours can be found here: https://support.realtor.com/dashboard/virtual-tour-website-links/
2. Submission Via MLS Data
Realtor.com will continue to welcome tour URL’s submitted along with the rest of the info from the MLS. If your MLS does not currently submit the tour data with the rest of the property information, you can inquire about having them add that data. If you need assistance getting your tour links added to the MLS so the MLS can submit them with the other property data, let us know. While every MLS varies, we are familiar with the basic screens and are happy to help you locate the appropriate place to enter your tour link, as well as help you choose the appropriate link.
Next Steps
If you need any help along the way, please feel free to reach out to our Customer Success Team (support is unlimited!). Here’s how to get in touch: